КупиСлона — Limited Liability Company 630082 Novosibirsk city, 244 «Dusi Kovalchuk» Street
Trading Platfo rm is the website KupiSlona.ru are a service that provides access to information about Products, the ability to select and purchase Products posted on the Trading Platform, as well as other functionality not related to the selection and purchase of Products.
Offer – the terms of this Offer for the granting of the right to use the Trading Platform for the purpose of posting Advertisements for the sale of Goods and the purchase of such Goods.
Agreement – means an agreement between the Seller or Buyer and КупиСлона, concluded under the terms of the Offer.
A User is a legally competent individual who uses the Marketplace in any way. A User may be either a Seller or a Buyer.
Seller – a User who has accepted the terms of this Offer and intends to and/or places an Advertisement on the Trading Platform
Buyer – a User who has accepted the terms of this Offer and intends to and/or purchases the Goods from the Seller using the functionality of the Trading Platform.
Order – implementation The Buyer’s actions in the Trading Platform interface aimed at purchasing the Goods specified in the Advertisement, as well as delivery to the address specified by the Buyer.
Transfer service (Transfer) – a Bank service provided in accordance with the Transfer Terms, whereby the Buyer’s funds are reserved by the Bank and transferred to the Seller upon confirmation of receipt of the Goods, or returned to the Buyer upon refusal of the Goods in the manner and amount established by the Offer and the Transfer Terms.
Delivery services —КупиСлона delivery services ordered by the Buyer in relation to the Goods purchased by him/her and placed on the Trading Platform, and/or delivery services for Goods returned by the Buyer to the Seller in the event of the Buyer’s refusal of the Goods.
The Product is the subject of a purchase and sale agreement concluded between the Buyer and the Seller. Information about the Product is posted in the Listing on the Marketplace.
An Advertisement is a Seller’s offer to sell a Product previously purchased on the Marketplace. It contains information about the Product, a visual and textual description of the Product, its key characteristics, its price, and other information necessary for the Buyer to decide whether to Order the Product. The Advertisement contains the essential terms of the Product purchase and sale agreement.
The Personal Account is a personal section of the Marketplace, inaccessible to third parties, that allows the User to use the Marketplace’s functionality in accordance with the КупиСлона Marketplace Offer, published online at KupiSlona.ru, accessed after the User’s registration. A User with a Personal Account is considered registered on the Marketplace.
Bank – Limited Liability Company, a credit institution providing the Transfer Service.
КупиСлона provides the Seller with a comprehensive set of information technology services: the ability to post Advertisements on the Marketplace, use the Bank’s payment service to accept payments, transfer the Product to the Buyer, exchange information with the Buyer, and receive support and advice from “КупиСлона” customer support.
КупиСлона provides the Buyer with a range of information technology services: the ability to view Advertisements, place Orders, make payments prior to receiving the Goods at the Pick-Up Point, inspect/try on the Goods at the Pick-Up Point, exchange information with the Seller, receive support and advice from КупиСлона customer support, and also offer Delivery Services.
КупиСлона is not a party to the Product purchase and sale agreement and does not act as the seller, buyer, representative, agent, or other interested party in such transactions. All rights and obligations under the Product purchase and sale agreement arise directly between the Seller and the Buyer.
In terms of payment for the Goods, the Seller and the Buyer also accept the Terms of Transfer.
КупиСлона will provide technical support for the execution of the Agreement using its own systems at its sole discretion. КупиСлона reserves the right to establish and change technical limitations on the available functionality of the Marketplace at any time, including, but not limited to, limiting the range of Products (by category, price, etc.) for which Listings can be created.
КупиСлона reserves the right to amend the Offer in whole or in part at any time. The new version of the Offer comes into effect when it is posted on the Trading Platform, unless КупиСлона specifies otherwise when posting the new version of the Offer. The Seller or Buyer accepts the current version of the Offer, as well as the terms of each transaction, prior to concluding the transaction.
КупиСлона has the right to engage third parties to fulfill obligations to the Seller and/or Buyer without the consent of the Seller and/or Buyer.
КупиСлона has the right to transfer its rights and obligations to fulfill obligations to the Seller and/or Buyer to third parties without the consent of the Seller and/or Buyer.
Registration and authorization on the Seller and Buyer Trading Platform occurs in accordance with the КупиСлона Trading Platform Offer.
The Agreement is considered concluded from the moment the User accepts the terms of the Offer, using the functionality of the Trading Platform when creating an Advertisement or when placing an Order, as well as by other means specified in the Trading Platform interface.
The User acknowledges that the use of their login (phone number specified during registration) and password (SMS or push notification) constitutes proper and sufficient identification on the Trading Platform, confirming their right to perform transactions, and is equivalent to a handwritten signature. Actions performed using the User’s login and password are considered to have been performed by the User.
КупиСлона provides the Seller with the functionality to technically transfer the characteristics of a Product previously purchased on the Marketplace to create an Advertisement.
The Seller independently determines the Listing description and posts it on the Marketplace in the designated product categories. The Seller is obligated to provide complete and accurate information about the Product and the terms of the purchase and sale agreement.
The seller undertakes to:
provide reliable information about the Product;
not to post Advertisements for the sale of Goods prohibited for sale by the legislation of the Russian Federation, as well as Goods from the List of Prohibited Goods, which is an Appendix to the Offer;
Do not create Advertisements that duplicate previously posted Advertisements;
do not use marketing inscriptions (for example, “Top sales”, “Sold more than… times”, etc.), contact information of the Seller and links to other sites/groups/communities;
not to post information about the Product in the absence of the necessary scope of rights in relation to this information (trademarks, images, documentation, confidential information, including information constituting a commercial secret, personal data, including photographs, information about the private life of third parties, any protected results of intellectual activity, etc.);
do not post products in a category that does not match this Product.
Пользователь обязуется:
not to post or transmit through the Trading Platform information in the form of text, images, video, sound, links or software code that may be illegal, threatening, offensive, defamatory, knowingly false, rude, obscene (with hidden intimate and erotic connotations, contain information and materials of an erotic and/or pornographic nature, etc.), violate generally accepted norms of morality and ethics, call for violence, aggression, actions that violate the law, harm other Users of the Trading Platform, violate their rights;
not to contact other Users without the intention of concluding a transaction on Advertisements, not to take actions that entail “spamming”;
Do not take any actions aimed at disrupting the normal functioning or bypassing technical limitations of «КупиСлона»;
act in good faith, comply with applicable Russian legislation, the provisions of the Offer, and other explanations from «КупиСлона» available to him on the Trading Platform.
Information posted by the Seller may be provided by КупиСлона to third parties for analysis, storage or processing in order to improve the quality of services provided by КупиСлона as well as to government authorities at their request or within the framework of the performance by КупиСлона of its legally provided obligations or the exercise of rights granted by law.
The Seller warrants that it has all rights and authority to enter into and execute the purchase and sale agreement for the Product. КупиСлона reserves the right to request that the Seller provide documents confirming such rights and authority.
The Seller is obliged to promptly update the information in the Advertisement if the information in the Advertisement ceases to be relevant, the characteristics of the Product change, or the Product is no longer available for purchase.
The seller represents and warrants that he:
does not violate the intellectual property or other rights of third parties when using the Trading Platform;
does not carry out entrepreneurial activity by selling Goods to Buyers in accordance with the Offer;
does not use the Trading Platform for tax evasion;
provides КупиСлона with complete, reliable, current information that does not contradict applicable legislation.
The Buyer creates an Order on the Marketplace, selecting the appropriate Product and providing the information necessary to execute the Purchase and Sale Agreement: the address of the pickup point and telephone number. If the information provided during Order placement changes, the Buyer may contact the Marketplace support team. Changes will be made if technically feasible.
Before placing an Order, the Buyer must carefully review all the characteristics of the Product that the Seller has indicated in the Product Sale Advertisement.
Payments for the Order are processed using the Transfer Service in accordance with the Bank’s terms and conditions. After the Order is placed, funds are reserved in accordance with the Bank’s Transfer Terms for subsequent transfer to the Seller after the Buyer confirms receipt of the Goods.
The Bank has the right to establish and change the Transfer Terms in accordance with the Bank’s rules and the requirements of banking legislation.
When the Buyer places an Order, the Seller is obligated to deliver the Product to the Pickup Point (PVP) within four (4) days, available for selection from the options offered in the Marketplace interface, and ensure that the Product packaging meets the requirements to protect the Product from damage during delivery. Failure to meet the delivery deadline will result in the Order being cancelled on the Marketplace.
When transferring the Goods to the pick-up point manager, the QR code identifying the Goods and generated on the Trading Platform at the stage of the Seller’s preparation of the Goods for shipment to the Buyer must be present on the Goods packaging.
“КупиСлона” accepts goods by the number of packages (a package refers to the individual shipping packaging of the goods), without checking or counting the enclosed goods. “КупиСлона” does not accept goods for delivery with a count of the internal contents (with a list of contents). “КупиСлона” is not responsible for the quantitative or qualitative characteristics of the goods being delivered.
If the Seller fails to comply with the requirements of the Agreement, the Seller may be refused acceptance of the Goods at the pick-up point.
The cost of delivery services is displayed to the Buyer in the Marketplace interface when placing an order. Wildberries begins providing delivery services to the Buyer upon the Seller’s delivery of the goods to the pickup point.
The estimated delivery time is calculated based on the Order parameters and is displayed on the Order page in the Marketplace interface. Delivery times may be extended due to adverse conditions, including weather conditions, delivery service congestion, government restrictions, etc.
The Buyer receives the Product on time and in accordance with the instructions specified in the Marketplace interface. Upon receipt of the Product at the pickup point, the Buyer must provide the receipt code/QR code displayed in the Marketplace interface.
Upon receipt of the shipment at the pick-up point, the Buyer must inspect the Goods in the presence of the pick-up point manager to ensure they are intact and comply with the characteristics specified in the Advertisement.
If, upon inspection, the Buyer discovers a discrepancy with the description or defects in the Product, they have the right to reject the Product at the pickup point, and the money will be refunded to the Buyer, excluding any fees for delivery services. In the event of the Seller’s failure to fulfill or improper fulfillment of its obligations under the purchase and sale agreement for the Product, the Buyer has the right to demand compensation from the Seller for damages caused by such failure or improper fulfillment. If the Buyer picks up the Product from the pickup point, this means they have received it in proper condition and have no complaints regarding the quality, quantity, or completeness of the Product.
The Seller independently sets and changes the price of the Products. The price of the Products includes the price of the Products, the cost of packaging the Products, and any other expenses the Seller incurs to fulfill the purchase and sale agreement for the Products.
Funds for the Goods are transferred to the Seller only after confirmation of receipt of the Goods by the Buyer at the pick-up point.
The cost of using the Transfer Service and the procedure for paying for the Bank’s services are established by the Bank in the Transfer Terms.
“КупиСлона” fee for providing Delivery Services to the Buyer is determined based on the Order parameters and is displayed for each Order in the Marketplace interface prior to its placement. The Buyer pays “КупиСлона” for its services upon placing the Order. Wildberries’ fee includes VAT at the rate established by the current legislation of the Russian Federation. “КупиСлона” services are considered to be rendered to the Seller and the Buyer in full upon delivery of the Goods to the pick-up point.
The Parties recognize the data from “КупиСлона” accounting systems as the primary and reliable source of information on the fulfillment of the Parties’ obligations under the Agreement.
In order to prevent violation of obligations under the Agreement, including for the future period, and/or to protect the rights of third parties (including potential Buyers, copyright holders of individualization means), “КупиСлона” has the right to completely or partially block the functionality of the Trading Platform, including, but not limited to, the functionality of posting Advertisements for the Seller or purchasing Goods from Advertisements for the Buyer.
Complete blocking is carried out in the following cases:
repeated (2 or more times) placement by the Seller of Advertisements for the sale of Goods classified as prohibited, according to the List of Prohibited Goods, which is an Appendix to the Offer;
threats to the safety, life and (or) health, property of Buyers, employees, visitors of the pick-up point;
disruption of the stability of the Trading Platform, including actions aimed at creating disruptions in the functioning of the Trading Platform;
sending links to pages of an Internet website with malicious content;
conducting fictitious and sham transactions using the Trading Platform;
use of the Trading Platform to carry out illegal activities.
Partial blocking is carried out in the event of:
violation of the Seller’s obligations to complete the Advertisement, including the obligation to provide complete and accurate information about the Product and the terms of the purchase and sale agreement for the Product;
violation by the Seller of the obligation to provide the necessary documents;
identification of 2 or more cases of violation by the Seller of the terms of providing answers to questions and reviews by insulting the User who left the question/review, using obscene language;
The Marketplace has a review and ratings service.
Only registered Buyers who have received the ordered Product or have refused the Product upon receipt may leave reviews of the Products listed on the Trading Platform.
The Buyer understands and agrees that by publishing a review, the Buyer, through their own actions, makes the Buyer’s nickname (name) (as indicated in the Personal Account at the time of publication of the review) and the information contained in the reviews available to an unlimited number of persons for the purpose of displaying the reviews.
A Buyer may leave only one review for a Product at a time. The Buyer has the ability to add additional reviews in the Marketplace interface.
Reviews are published after they are verified. Information about the review review and publication deadline is provided in the Marketplace interface.
Reviews whose content meets the following requirements are subject to publication:
reviews, the content of which relates to the subject of the Trading Platform, the making of purchases on it, and related to the actual experience of using the Product purchased on the Trading Platform;
reviews that do not contain confidential information, including personal data of the Buyer or third parties, including photographs or videos depicting the faces of these people;
reviews that do not contain obscene language or offensive statements, including photographs and images that are unacceptable for publication from an ethical point of view;
Reviews and comments that do not contain links to other websites, as well as other information prohibited or restricted from distribution in countries where the Marketplace may be used.
The buyer has the right to delete their review at any time using the «Delete Review» function in the «Reviews and Questions» section of their Personal Account.
КупиСлона reserves the right to delete a published review at any time without explanation or prior notice to the Buyer.
КупиСлона independently determines the period during which reviews are considered relevant and for which they are published.
The Buyer agrees that the messages and materials posted by them on the Trading Platform may be used by “КупиСлона” in advertising or marketing materials posted on the Trading Platform, as well as in other “КупиСлона” services and applications, “КупиСлона” affiliates, to attract the attention of other potential Buyers to the Trading Platform as a whole or to the goods and services of third parties, both with and without indication of the author of the message or material (the nickname (name) of the Buyer, if specified in the Personal Account, will be indicated as the author’s name), without the obligation to provide reports on the use of such messages and materials, without the need to obtain special permission from the Buyer and without payment of royalties, throughout the world indefinitely, with the right of “КупиСлона” to grant the specified rights to use such messages and materials to third parties.
The Buyer is solely responsible for ensuring compliance with the terms and conditions for posting reviews, as well as their compliance with applicable laws, including requirements for the protection of confidential information and personal data. The Buyer is obligated to compensate any damages incurred by any third parties entitled to compensation as a result of posting reviews in violation of these terms and conditions and applicable laws.
КупиСлона shall under no circumstances be liable for the quality of the Goods, the content of advertisements and other information provided by Sellers, and does not guarantee the safety, legality or compliance of the Goods with their description, nor the ability of the Seller to sell the Goods.
КупиСлона shall not be liable for failure to perform or improper performance of its obligations if the Seller has provided Wildberries with false, incomplete, inaccurate or misleading representations, information or data regarding the Products.
Disputes regarding the quality, conformity of the Product to the description, and other terms of the purchase and sale agreement are resolved directly between the Buyer and the Seller.
If a claim arises before funds are transferred to the Seller (before confirmation of receipt), the Transfer may be suspended, and
КупиСлона may request explanations, photographs, and other evidence from the parties necessary to resolve the dispute. Following the review, a decision may be made in favor of the Buyer (refund) or the Seller (payment of the amount).
The Seller undertakes to compens atecompanie КупиСлона for any property losses and damages arising in connection with demands, claims and actions of third parties (including government agencies) brought in relation to Advertisements (or otherwise related to the performance of the Agreement), including, but not limited to, the amounts of fines and compensation and other amounts collected by a court decision issued in a case directly or indirectly related to such violation, within a period not exceeding 7 (seven) business days from the date of receipt of the relevant demand from КупиСлона.
КупиСлона makes no warranties, express or implied, with respect to the Marketplace, including those regarding fitness for a particular purpose, profitability, performance, system integration, uninterrupted operation, or freedom from errors.
КупиСлона will not be liable under any circumstances for:
temporary failures and interruptions in the operation of the Trading Platform and the loss of information caused by them;
breakdowns or other malfunctions of the User’s devices that arise during the use of the Trading Platform;
actions or omissions of service providers, networks, software or equipment;
any losses associated with the use of the Trading Platform;
harm to honor, dignity, business reputation or other damage caused in connection with the use of the Trading Platform;
illegal actions of third parties in relation to information posted by the User on the Trading Platform and made available to others;
illegal and unfair actions of Users;
improper execution of transactions between Users;
consequences associated with the User transferring access to his/her Personal Account to third parties;
unauthorized interference in the operation of the Trading Platform (hacker attacks, DDoS attacks, virus programs and other violations);
the quality of the Goods, the content of the Advertisements, as well as the safety, legality and conformity of the Goods to their description, as well as the ability of the Seller to sell the Goods.
Users are solely responsible to third parties if their actions result in a violation of their rights or legitimate interests.
«КупиСлона’ liability is limited to actual damages; lost profits are not subject to compensation, except in cases where otherwise provided by mandatory provisions of applicable law.
n the event that any claims, demands, or suits are brought against
КупиСлона by third parties,
КупиСлона has the right to provide the person who has made the claim, demand, or suit with information about the Seller/Buyer, including their full name, email address, and contact telephone number, and the Seller/Buyer undertakes to provide
КупиСлона with the necessary assistance in resolving such claims, demands, and suits, and to compensate КупиСлона
for all losses incurred by it caused by such claims, demands, and suits, including, but not limited to, the amounts of fines and compensation and other amounts collected by a court decision issued in a case directly or indirectly related to such violation, within a period not exceeding 7 (seven) business days from the date of receipt of the corresponding documented demand from КупиСлона.
The relations between the parties to the Agreement related to the conclusion, execution, termination and validity of the Agreement shall be governed by the legislation of the Russian Federation.
All disputes and disagreements arising between the Parties under or in connection with the Agreement are subject to pre-trial settlement. Claims to
КупиСлона are submitted through the Marketplace in the «Support» section, category «Claims» — «Pre-Trial Claim.» The party to whom the claim is addressed is obligated to respond to the claim within 30 (thirty) calendar days of its receipt. The Parties agree to respond to claims via email and through the Marketplace. If agreement is not reached, the dispute shall be resolved in court in accordance with the procedure established by the legislation of the Russian Federation.
Any correspondence between the parties, including notifications, claims, and primary documents, is conducted exclusively through the Marketplace. Messages or documents delivered by any other means of communication are deemed received by the other party only if a copy is sent via the Marketplace.
Each party has the right to refuse to perform the Agreement in whole or in part.
Recognition of individual parts of the Offer/Agreement as invalid does not cancel the effect of other provisions of the Offer/Agreement.
An integral part of this list is the List of Prohibited Goods, located at: https://static-basket-02.wbbasket.ru/vol20/folder/restricted/Perechen_zapreshchennykh_tovarov_20250324.pdf.
Weapons, armaments, and ammunition for them, with the exception of items expressly permitted for civilian circulation by Russian law. Weapons, ammunition for them, explosives, blasting agents, cartridges, and gunpowder, including:
firearms, signal weapons, gas weapons, ammunition, bladed weapons (including throwing weapons), electroshock devices and spark gaps, as well as the main parts of firearms, special means of traumatic and restraining action;
civilian weapons that require a license for sale, including:
crossbows with a draw force of more than 43 kgf;
aerosol and other devices loaded with tear gas or irritating substances, including gas and pepper sprays;
bows with a draw weight of more than 27 kgf;
airsoft guns and pneumatic weapons with a muzzle energy of more than 3 J;
telescopic batons;
stun guns.
brass knuckles;
airsoft grenades;
dummies of any weapons
Explosive, flammable and spontaneously combustible objects or substances:
Pyrotechnics from classes I to V, pyrotechnic firecrackers, sparklers, cold fire fountains, fireworks batteries, rockets, festival balls, firecrackers, sound cartridges (pyrotechnic means) from aerosol self-defense devices, pyrotechnic paper (both separately and as part of other items);
organic solvents, including: hydrocarbons (lighter fluids, gasoline, kerosene, white spirit, toluene, petroleum ether, etc.), alcohols (ethanol, bioethanol, N-propanol, isopropanol, butanol, etc.), esters of formic and acetic acids (ethyl formate, ethyl acetate, isopropyl acetate, butyl acetate, etc.), ketones (acetone, methyl ethyl ketone, etc.) from 80% or more. The total content of all solvents in the composition should not exceed 80%;
ammonia (ammonia water) from 10% or more;
Any lighters, including lighters containing gasoline or gas (piezo ignition). Matches, strikers, filled gas and propane cylinders;
items with active oxidizing properties
hydrogen peroxide (hydrogen peroxide) of any concentration;
swimming pool cleaning products, cleaning and disinfecting products with a hydrogen peroxide content of more than 12% and a volume of more than 1 liter;
items containing potassium chlorate (Berthollet’s salt);
items containing sodium percarbonate and other persalts in quantities of 30% or more;
any other flammable liquids of a technical nature that are capable of spontaneous combustion or of ignition upon contact with other substances;
vulcanized rubber and rubber, including automobile, motorcycle, and bicycle rubber, solid rubber wheels for garden equipment, wheelbarrows, carts, rubber technical sheets, rubber products, rubber crumb and coatings based on it;
mineral acids: nitric, sulfuric, hydrofluoric, perchloric, chloric and hypochlorous in any concentration individually or as part of products;
phosphoric acid (orthophosphoric) individually or as part of products in a concentration of 76% or higher;
organic acids individually or as part of products:
formic (methane) individually or as part of products in a concentration of 86% or higher;
acetic (ethane) in a concentration of 70% or higher, more than 200 ml.;
oxalic (ethanedione) and sulfamic in individual form more than 1000 g;
hydrochloric acid individually or as part of products in a concentration of 16% or higher;
formalin;
electrolyte (batteries containing electrolyte are not subject to the ban);
hydrazine;
smoke bombs;
liquid biofuel;
percarbonate;
dry fuel, soot cleaning agents, any nitrate (including ammonium, sodium, potassium, magnesium), calcium carbide (meaning this particular item), zaponlak, slaked and quicklime;
liquids containing methanol in any concentration.
Toxic, explosive, poisonous and radioactive substances.
Medicines, including narcotics and psychotropic substances:
medicinal products (including medicinal products for veterinary use), biologically active supplements, injectable cosmetic products;
prescription drugs and those requiring special storage methods (special temperature conditions);
traditional medicine methods;
hemp seeds (kernels) in pure form
hemp tea;
CBD hemp oil (for internal use).
Tobacco and nicotine-containing products, accessories for consumption and storage of tobacco:
tobacco-free and nicotine-free smoking mixtures and sticks for tobacco heating systems;
vape liquid, including nicotine-free liquids;
disposable electronic cigarettes, tobacco heating systems, vapes and pod devices, as well as components for pod systems, vitamin inhalers;
tobacco and nicotine-containing products: accessories for the consumption and storage of tobacco (tobacco of all types — snuff, smoking, chewing and its derivatives, including decorative cigarettes, cigarillos, cigars, cigarettes, sticks and other forms of tobacco; tobacco seeds, electronic cigarettes and related items: components, accessories; liquids, including nicotine-free);
flavorings for liquids and other consumables;
smoking accessories, their components, accessories and consumables (hookahs, electronic vaporizers, tobacco heating systems, pipes, bongs, ashtrays, lighters, cigarette rolling machines, guillotines, cigar scissors, cigarette papers, filters);
items for storing tobacco and tobacco products (cigar cases, cigar covers, tobacco boxes, humidors, cigar cabinets and refrigerators);
items for processing, producing or disposing of tobacco, tobacco products, smoking accessories or tobacco smoke (urns with ashtrays; items containing in the name an indication of tobacco, tobacco products or smoking accessories (lighter cases, smoking gazebos, Ayurvedic cigarettes);
gift sets that include the items listed above.

Monday - Friday: 8:00 - 21:00 Saturday - Sunday 9:00 - 18:00